Schedule a Free Consultation

It’s not just a house, it’s your home

Installation Customer Service

We know the installation of brand new windows and patio doors is a big deal. That’s why we’re bringing you Tandem™; our internal, installation-specific customer service organization.

Tandem is loaded with trained and experienced professionals who are solely dedicated to guiding you through the installation process. In short, with Tandem, you get your very own qualified installation guide (a concierge) at no additional cost.

When you buy from Renewal by Andersen, a concierge from Tandem is immediately assigned to you. Once assigned, we’ll introduce you to your concierge and, as your single-point-of-contact, your concierge will work with you throughout the installation process including:

  • Scheduling
  • Tech. measure
  • Order confirmation
  • Pre-installation
  • Installation
  • Completion
  • Follow up

So, whether you buy replacement windows, a new patio door, or both, not only will you own products of the highest quality, you’ll get installation that’s every bit as great. We understand – it’s not just a house, it’s your home.

Reviews

"Our experience from the salesman to the installers was seamless and fantastic. We were sold with the construction and materials of the Renewal by Andersen windows and doors. Would highly recommend this product and team of installers. Thank you for a great job! "

Jenara Stockstill Willman | Renewal by Andersen® of Southern Louisiana®
August 13, 2021

"Very friendly and professional in all the work they performed. Along with a high quality product."

Jerry Crail | Renewal by Andersen® of Southern Louisiana®

"From start to finish up front honesty with what you get and price and when they are coming to install! They communicate with you on any and everything! They even call to see if you have questions for them! The cost is up there, but either you want it cheap or you want it right! I have one more to replace and they will be replacing that one also! I highly recommend these windows!"

Audrey Lynette Martin
Jul 22, 2022

"I am so pleased with my new windows. They look stunning. The installers were professional and courteous. Good job!!"

Laura Newton Jones
Oct 11, 2022

View All Reviews